Privacy Policy

1. Information We Collect

When you interact with Solartech Solutions Kenya, we may collect the following information:

• Contact Information: Name, phone number, and email address provided through our contact form or WhatsApp inquiries
• Inquiry Details: Information about the solar products or services you are interested in
• Usage Data: Basic website analytics including pages visited and time spent on the site

2. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and provide quotations
• Communicate about our products, services, and installations
• Improve our website experience and service delivery
• Process orders and coordinate installation schedules

3. Information Sharing

Solartech Solutions Kenya does not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only in the following cases:

• With our installation team to coordinate service delivery
• When required by law or legal proceedings
• With your explicit consent

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission or storage is 100% secure. We encourage you to use caution when sharing personal information online.

5. Cookies

Our website may use cookies to improve your browsing experience. You can configure your browser to reject cookies, though some features of the website may not function properly without them.

6. Third-Party Links

Our website may contain links to third-party websites, including WhatsApp and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• 📞 +254 721 711 032
• ✉️ info@solartechsolutions.co.ke
• 📍 Nairobi, Kenya